Terry was always genuinely helpful, very accommodating with requests to inspect the property, kept me informed about what was going on with the property and was really easy to communicate with.
I was impressed with the way Terry Austin handled the sale of our property. She was professional, dedicated and worked very hard to achieve the best possible price for us. She kept us well informed during the selling period and several times provided service above and beyond what could be fairly expected. For example, on one occasion she extended and cleverly timed an open house to ensure buyers would flow to our house from another property. On another, she paid...
I must give 5 stars to Terry on each point. With 2 vendors and agent and buyer in 4 locations, I had to trust her management of the situation. Her communications, her knowledge and the way she always knows what to do, constantly gave me confidence that nothing was being unattended. We got the best result. A big thanks to you Terry!
Out of the blue I received a phone call regarding 3 homes for sale. Arrangements were made to inspect each home but after walking into 3 Usshers Lane (which was being renovated) I fell in love with it. Needless to say it was the house of my dreams. Within 2 days I put my offer in and they accepted. Terry and Jarrod have kept me updated on the progress of this renovation and within a couple weeks I will have...
Barry, Terry and the team were the right people to sell our home. We were given expert advice and professional service. They were simply a pleasure to deal with. We would recommend them to anyone interested in selling or buying a home.
Luke & Toni
Terry is a great friendly agent. Open and honest with all answers. Went out of her way to make arrangements for further inspections. And equally important great support from her office staff with dealing with questions and other minor details.
Allan & Anne
Let me give your team ten out of ten. All the way through the process of finding the right home for me, communications help and anything that was needed to ease the flow of what can be a very tense and confusing time for a buyer has been there, and also friendly understanding faces has made my journey to FIRST NATIONAL GOULBURN the best! Special thanks to Terry,wonderful! Christina Coombs
We have bought and sold through Barry several times, and on our current sale, as always, he has gone above and beyond the call of duty in negotiating through challenges. We had trouble finding someone who would take on a small asbestos removal, but he found someone. We had a structure that needed certification, and he helped us through it. He kept us well informed and communicated well with us, our conveyancers, and our tradies. We couldn't have done it...
Grant & Deslea
Terry Austin made buying my first home so easy she helped me though the whole process absolutely terrific would recommend her to anyone looking to buy a home.
My experience up until this point was of 5 star quality. The communication between all parties was exceptional. Will definitely recommend Terry and her office to my family and friends. Our only hope is that the 5 star quality remains with the rental process.