Thanks to Terry for her great assistance and follow up in the recent purchase of a property. She was most helpful by being available to show properties at a convenient time for me - even out of the planned house inspections times.
I appreciated her regular communication to keep me updated and also assist with trades contacts to provide quotes for renovations.
My wife and I worked with Terry to purchase our first home and really can’t say enough good things about her. She is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with her time (including mornings, evenings, and weekends over the course of several months). She answered every question and explained every form and every part of the process clearly and thoroughly. Buying a home in this market is challenging, but working with Terry made it as painless and straightforward as possible. We highly recommend her.
Brody sold our house within 24 hours of listing, we were completely blown away. Brody demonstrated market knowledge with good negotiation skills and he was prompt to answer my calls, texts and queries during the preparation phase as well as during the exchange process. We would not hesitate to recommend Brody to anyone wanting to sell their home in Goulburn.
A difficult decision to sell our home was made easier the moment we handed over the details to Terry Austin. Her professional (and empathetic) approach. in leaving no stone unturned, to meet our needs set a level of customer service. Supported by Jarrod and the team at First National Real Estate, Terry should qualify for sales person of the year - she certainly is in my opinion. Thankyou Terry.